NIRI Chapter Meeting
March 11, 2010

Moments of Trust -- Opportunities to Make or Break Your Brand

Jeff Hasen, CMO HipCricket, will introduce the "Moments of Trust" concept and discuss why interactions at critical touchpoints matter to businesses of all sizes. Jeff will talk about how to sell the Moments of Trust concept into an organization, how to keep a scorecard, and how to change the score for additional sales and brand loyalty. Learn more about Jeff at: www.hipcricket.com/company/executive_team.aspx.

Please join us for what is sure to be a very informative and engaging meeting!

 
Upcoming Events

Thursday April 8th -- Seattle Hosts NIRI President and CEO Jeff Morgan

Members are invited to submit topics of interest for Jeff to address in his presentation to Mark Lamb at mark@investorflow.com.